Brand Design Prescription Eyeglasses Frameless Men Light Optical Glasses Frame Titanium Rimless Eyewear gray – Cinily Eyewear
Brand Design Prescription Eyeglasses Frameless Men Light Optical Glasses Frame Titanium Rimless Eyewear gray
Customer Reviews
Bait and Switch Alert: My 'Next-Day' Shipping Turned into an 11-Day Ordeal! 🚨
I'm writing this because I want to warn everyone about my absolutely terrible online shopping experience. I fell for their promise of next-day shipping, only to be hit with a classic bait and switch. My order, which I paid extra for next-day delivery, will now take a total of 11 days to arrive. This feels like a total rip-off – they took my money for fast shipping, then offered to return just the $20 shipping fee after the fact. When I tried to get answers and requested to speak with a manager, their customer service representative ended my live chat. This frustrating ordeal compelled me to share my story and demand an explanation.
Customer: I paid for next-day shipping, but my order is now delayed and will take 11 days total. This is completely unacceptable, and I feel like I've been a victim of a bait and switch. CS Rep: I understand your frustration, and I sincerely apologize for the delay you've experienced with your order. We are showing a production issue that unfortunately impacted the expedited shipping timeframe. Customer: But I was told everything was fine even after I made a small prescription change the very next day! I was explicitly assured there would be no issues and that my glasses would ship as promised. Why was I misled? CS Rep: I see here that there was a discrepancy in the information provided regarding your prescription change and its impact on the shipping timeline. We are investigating why you received conflicting information. We will refund the $20 next-day shipping fee immediately. Customer: Refunding the fee doesn't fix the fact that I needed these glasses fast, and now I'm without them for weeks. I specifically chose you for the next-day option. What can be done to actually expedite this now? CS Rep: I completely understand your need for the glasses. While we cannot guarantee next-day delivery at this point, I will escalate this to our production team to see if there is any way to prioritize your order further, and I will personally follow up with you via email with an update within 24 hours.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of unfulfilled promises and poor communication.
From a Shipping Nightmare to a Dream Experience: Cinily.net Delivers! 💖
After countless compliments on my new eyewear, I simply had to share my secret! These aren't just any glasses; they've transformed my everyday look with their sleek, barely-there design. If you're looking for that perfect blend of comfort, style, and durability, you absolutely need to check out these Frameless Titanium Eyeglasses. They've genuinely elevated my style without compromising on lightness or optical clarity. Trust me, you'll wonder how you ever lived without them! My last online glasses shopping experience was an absolute nightmare! 😤 I paid extra for next-day shipping, only to be told my order would take 11 days. It felt like a total bait and switch. And when I tried to get answers, their customer service representative ended my live chat! I was explicitly misled about a prescription change not affecting shipping, only to be hit with "production issues" later. I was so frustrated and without the glasses I desperately needed for weeks.
After that frustrating ordeal, I was really hesitant to try another online eyewear store. But I still needed a reliable place for my affordable prescription glasses online. I was fed up with unfulfilled promises and terrible communication. That's when I decided to give cinily.net a shot, hoping for a completely different, positive outcome. 🤔
And wow, what a difference! I had such a great experience. As I read in another review, "I had a great experience here with Wesley. He was extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, I will be back for my sunglasses and my other prescription glasses!" My experience was exactly the same!
From the moment I browsed their site, the process was so smooth. Their customer service was excellent, a refreshing change from my previous experience. They actually listen and provide real solutions! The quality of my new titanium rimless eyewear is fantastic ✨ – much better than I expected for the price. The shipping was prompt, and the glasses arrived perfectly. Cinily.net truly delivers on its promises, offering great value and a genuinely pleasant shopping experience. I'm so relieved and happy with my purchase! 😃
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